Return policy

Return Policy

30 Days Free Returns

Snickers Workwear offers 30 Days Free Returns on eligible items.

If you need to return an item, please contact our customer service team before sending anything back. We will provide the correct return instructions and return details for your request.

Return Window

You may request a return within 30 days of receiving your order.

Return requests made after the 30-day return window may not be accepted. Returns sent without contacting customer service first may not be accepted.

Return Eligibility

To be eligible for a return, the item must meet the return conditions below.

  • The return request must be started within 30 days of delivery.
  • The item must be unused, unworn, unwashed, and unaltered.
  • The item must be in its original condition.
  • Original tags, labels, accessories, and packaging should be included when applicable.
  • The item must not show signs of wear, damage, stains, odors, or improper use.

Non-Returnable Items

Some items are not eligible for return unless they arrive damaged, defective, or incorrect.

  • Items that have been worn, washed, used, altered, or damaged after delivery
  • Items missing original tags, labels, accessories, or packaging where applicable
  • Items with stains, odors, dirt, marks, or visible wear
  • Items marked as final sale or non-returnable at the time of purchase
  • Personalized or customized items, if offered

How to Start a Return

To start a return, contact Snickers Workwear customer service at [email protected].

Please include the following information in your message:

  • Your order number
  • The email address used at checkout
  • The item you want to return
  • The reason for the return
  • Photos, if the item arrived damaged, defective, or incorrect

Please contact our customer service team at [email protected] to receive the correct return instructions and return details.

Return Shipping Cost

Eligible returns are free under our 30 Days Free Returns service when the return is approved and handled through our customer service process.

Please do not send a return to any address without first contacting customer service. Returns sent without the correct return instructions and return details may not be accepted.

Refund Process

Once your returned item is received and inspected, we will review whether it meets the return eligibility requirements.

Refunds are processed within 3–15 days after the returned item is received and inspected. The time it takes for the refund to appear in your account may vary depending on your payment provider or financial institution.

If a returned item does not meet the eligibility requirements, the refund may be refused or adjusted where allowed by applicable policy.

Exchanges

If you need a different size, color, or item, contact us at [email protected] before sending anything back.

Exchanges depend on item eligibility and product availability. If an exchange is not available, customer service will help explain the available return or refund options.

Damaged, Defective, or Wrong Items

If your order arrives damaged, defective, or incorrect, contact us as soon as possible at [email protected].

Please include your order number, a clear description of the issue, and photos of the item and packaging. We will review the details and provide the next return or replacement instructions.

Final Sale Items

Items marked as final sale or non-returnable at the time of purchase are not eligible for return unless the item arrives damaged, defective, or incorrect.

If you believe there is a problem with a final sale item you received, contact customer service before taking any further action.

Contact Us

For return questions, exchange requests, refund updates, or help with a damaged or incorrect item, contact Snickers Workwear customer service at [email protected].

Please include your order number and a clear description of your request so we can assist you more efficiently.